You need to add SRV records if you are using Lync (Office 365). Following is the sample SRV record details that you need to add for your domain:

Record Type: SRV
Service: _sipfederationtls
Protocol: _tcp
Port: 5061
Weight: 1
Priority: 100
TTL: 1 Hour

If you are using cPanel/WHM, you will see that there is no option in the DNS zone editor for “Service” or “Protocol” while adding SRV record.

Lync SRV record

Following is the sample record that will help you to add Lync related DNS records in cPanel/WHM:

Lync SRV record

Add Lync SRV records in cPanel/WHM

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One thought on “Add Lync SRV records in cPanel/WHM

  • October 1, 2015 at 11:08 PM

    Thank you! Exactly what I needed to get this figured out.


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