Sometime you may receive the following error while modifying cPanel account:
“Unable to fetch the cPanel user file for username.jFu8eBofRJWGD_cOgBNdwe8cBF1GItdh“
There could be several reasons for this problem as follow:
 If the account is transferred from other server
 Account is transferred from other control panel like Plesk/Ensim
 Human error while modifying cPanel user file
How to fix?
There is an easy way to fix the above error.
Verify the permissions of cPanel user files by following the below steps:
– Login to your server via SSH using root
– Execute the following commands to check the permissions:
ls -lah username
Here replace username with the cPanel username. The correct permissions on the file should look like the following:
-rw-r—– 1 root username 596 Jun 8 14:03 username
Additionally, inside the file, the USER=username entry should have the username of that user. If it is different, you will need to edit this line. After editing this file, you will need to execute the following command:
Now you should be able to modify cPanel account.