RatePoint Accounts Permanently Closing on February 02, 2012. Following is the notifications that sent out to their users:
Important Message Regarding Discontinuation of RatePoint Services
RatePoint customers, partners, and friends:
As some of you may know, RatePoint’s assets and technologies are currently being acquired. Unfortunately this means that all RatePoint accounts will soon be closed. Effective February 2, 2012, all RatePoint services, including Reputation Management, Email Marketing, Surveys, and Product Reviews will be discontinued. Your ability to access your RatePoint account will end at this time.
However, we are happy to suggest a viable alternative to RatePoint. For customers that want to continue using a good reputation management platform, we highly recommend Customer Lobby. We’ve arranged for them to waive the activation fee, provide discounted rates, and import existing reviews for any RatePoint user! Please read this article, call 866-718-9549, or contact [email protected] for more info.
We recommend removing all RatePoint widgets, buttons, seals, and signup boxes from your website as soon as possible, along with any links to any ratepoint.com sites. If you have any data you’d like to retrieve from your RatePoint account — such as contacts, business reviews, or product reviews — you should do that on or before the morning of February 2 at the very latest. After that time, you will be unable to retrieve your information.
For more information, feel free to email [email protected] or see the help articles below:
- How do I export my contacts?
- How do I export my Business Reviews?
- How do I export my Product Reviews?
- I’m a RatePoint partner. How does this effect me?
- I prepaid annually for RatePoint; what do I do?
Thanks for your support; we wish you all the best.