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vBulletin online users show server IP address instead of users IPs

Started by WebhostingTalk, September 09, 2014, 12:10:53 PM


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WebhostingTalk

Hi,

I have recently installed vBulletin on one the domains. This domain is on dedicated IP address. Everything is working fine except online users section. When I see the online users section, it shows "server IP" as client's IP address. It is not showing client's real IP address. Am I missing?

WebhostingTalk

Kailash

This usually occurs due to revers proxy software. Do you have nginx or varnish installed in front of Apache web server? If it is installed make sure that  mod_remoteip is installed, and you have added the dedicated IP address to the trusted proxy list.

WebhostingTalk

Thanks for the information. This has resolved the issue. I am using nginx in front of Apache on this server.

WebhostingTalk


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