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Topic: vBulletin online users show server IP address instead of users IPs  (Read 3451 times)

Offline WebhostingTalk

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vBulletin online users show server IP address instead of users IPs
« on: September 09, 2014, 12:10:53 PM »
Hi,

I have recently installed vBulletin on one the domains. This domain is on dedicated IP address. Everything is working fine except online users section. When I see the online users section, it shows "server IP" as client's IP address. It is not showing client's real IP address. Am I missing?

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Offline Kailash

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Re: vBulletin online users show server IP address instead of users IPs
« Reply #1 on: September 09, 2014, 12:13:49 PM »
This usually occurs due to revers proxy software. Do you have nginx or varnish installed in front of Apache web server? If it is installed make sure that  mod_remoteip is installed, and you have added the dedicated IP address to the trusted proxy list.

Offline WebhostingTalk

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Re: vBulletin online users show server IP address instead of users IPs
« Reply #2 on: September 09, 2014, 12:24:15 PM »
Thanks for the information. This has resolved the issue. I am using nginx in front of Apache on this server.

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