blank mail in smarter mail 9.x

[utsav]

hello

I  am fighting with so many issues.

I just received blank mail without any subject that scheduled by sender. however,  other mails are fine.

it is really strange.

Utsav

[Kailash]

You must be using Internet Explorer. There was a compatibility issue in all previous version of SmarterMail (Version less than SmarterMail 12).

[utsav]

Dear Kailash,

I checked all browsers. Checked the logs of AV installed in the server and also excludeed all Smarter Mail folders. I don't have any issue with the other mail. The mail that has been scheduled has issue only.

Utsav

[Kailash]

Then there may some other issue.

[utsav]

smartrr mail blank mail issue still persist..

actually the mail that scheduled has only an issue.


if same. sender sends mail, mail deliver normally...

I also removed mailbox.cfg of particular recipient...but still no luck

any solution will be appreciated