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Topic: blank mail in smarter mail 9.x  (Read 1684 times)

Offline utsav

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blank mail in smarter mail 9.x
« on: March 11, 2015, 11:13:20 PM »
hello

I  am fighting with so many issues.

I just received blank mail without any subject that scheduled by sender. however,  other mails are fine.

it is really strange.

Utsav
« Last Edit: March 12, 2015, 10:33:48 AM by Kailash »
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Offline Kailash

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Re: bank mail in smarter mail 9.x
« Reply #1 on: March 12, 2015, 10:28:53 AM »
You must be using Internet Explorer. There was a compatibility issue in all previous version of SmarterMail (Version less than SmarterMail 12).

Offline utsav

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Re: blank mail in smarter mail 9.x
« Reply #2 on: March 12, 2015, 02:28:33 PM »
Dear Kailash,

I checked all browsers. Checked the logs of AV installed in the server and also excludeed all Smarter Mail folders. I don't have any issue with the other mail. The mail that has been scheduled has issue only.

Utsav

Offline Kailash

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Re: blank mail in smarter mail 9.x
« Reply #3 on: March 12, 2015, 03:05:12 PM »
Then there may some other issue.

Offline utsav

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Re: blank mail in smarter mail 9.x
« Reply #4 on: March 20, 2015, 12:12:45 AM »
smartrr mail blank mail issue still persist..

actually the mail that scheduled has only an issue.


if same. sender sends mail, mail deliver normally...

I also removed mailbox.cfg of particular recipient...but still no luck

any solution will be appreciated
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