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bounced back mail

Started by utsav, March 16, 2015, 07:51:24 PM


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utsav

Hello,

I received bounce mail with the below mentioned linw what does it mean.?

"#5.0.0  smtp;554 Sending address not accepted due to spam filter"

Utsav

Kailash

Hello Utsav,

That means your email is rejected by recipient's spam filter.

- Kailash

Akshay_M

The bounced back email message you received with the error code "#5.0.0 smtp;554 Sending address not accepted due to spam filter" indicates that the email you attempted to send was rejected by the recipient's email server due to their spam filtering policies. The error message is a standard SMTP (Simple Mail Transfer Protocol) response code that provides information about why the email was not accepted.

Here's what the error message means and some steps you can take:

Sending Address or Domain Blocked:
The email server of the recipient has determined that the sending address (your email address) or the domain associated with it is on their spam filter's blacklist or is otherwise considered suspicious.

Spam Filtering Policies:
Many email servers have spam filtering mechanisms in place to protect their users from unwanted or potentially harmful emails. These filters use various criteria to identify spam, including sender reputation, content analysis, and other factors.

Sender Reputation:
The sender's email address or domain may have a poor sender reputation due to previous instances of sending spam or other suspicious activities. This can lead to emails being blocked by spam filters.

Content Analysis:
The content of the email might trigger spam filters if it contains certain keywords, links, attachments, or formatting commonly associated with spam.

Actions to Take:

Check Sender Reputation: If the sending email address is legitimate, ensure that it has a good sender reputation. Avoid sending bulk or unsolicited emails that might contribute to a poor reputation.
Review Email Content: Make sure the content of your emails is relevant and doesn't contain any suspicious elements that could trigger spam filters.
Contact Recipient: If the bounced email is important and legitimate, you can contact the recipient via alternative means (phone, another email) to inform them about the issue and ask if they can whitelist your email address.
Use a Professional Email Service: Consider using a professional email service or provider that has a good reputation and practices proper email sending protocols, which can help improve deliverability.
Review SPF and DKIM Settings: If you're sending emails on behalf of a domain, ensure that your SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) settings are properly configured. This can improve email deliverability and prevent your emails from being flagged as spam.
Keep in mind that each recipient's email server may have different spam filtering policies and criteria, so the exact steps to resolve this issue can vary. If the problem persists, you may want to reach out to the recipient's email administrator or support team for assistance.