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Softaculous WordPress installation error

Started by Chris, October 31, 2019, 11:36:03 AM


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Chris

When I install WordPress with Softaculous, nothing happened. Softaculous say that WordPress is successful installed, but when I go to my website nothing changes and when I try to go to my wordpress admin panel, browser say that page doesn't exist.

Kailash



Please make sure that you have taken following steps correctly:


  • If you are accessing your install using domain name make sure that your website is pointing to correct server.
  • If there is any contents, remove installation from Softaculous and remove other contents from the same directory and attempt to install again.
  • Make sure that you are accessing the URL correctly. If you have installed in subfolder, subdomain, you will have to use the exact URL.

If it still does not work, you will have to contact your web hosting provider.

kumkum

If you are getting error "website does not exist" then first you have to check your domain is pointing or not.
And after that you can try to re-install your Wordpress.

You can check proper steps to install Wordpress with softaculous.

ownwebservers1

You can refer this link >>>>softaculous.com/board/index.php?tid=8350

etechsupport

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ahmedarain20

Clear your browser cache, Verify your installation directory, Check your Database connection, and Verify file permissions following this can solve your problem but if not consider contacting WordPress.

GreenHost.Cloud

This usually happens if WordPress was installed in a subfolder or a different directory than your website's root. Check the installation path in Softaculous and make sure it matches your site's root folder (like `public_html`). If it's in a subfolder, you'll need to visit that subfolder URL to access your site and admin panel. Also, clear your browser cache or try accessing with a different browser.
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dream_webhosts

When Softaculous says WordPress was successfully installed but your website shows no changes and the admin panel URL doesn't work, it usually means one of these issues happened:

Common Causes & Fixes

  • Wrong Installation Directory

- Softaculous might have installed WordPress in a subfolder (like /wordpress) instead of your main domain root.

- Check the installation path in Softaculous.

- Visit yourdomain.com/wordpress (or the folder name it installed into) and see if WordPress shows up there.

- If it's in a subfolder but you want it on the main domain, you can either:

- Reinstall WordPress and select the root / directory.

- Or move WordPress files manually from the subfolder to root.

  • DNS or Caching Issue

- Sometimes your browser or DNS cache might show an old version of the site.

- Clear your browser cache or try opening your site in incognito mode or another browser.

- Flush your local DNS cache or try from a different device/network.

  • Permissions or File Ownership Problem

- The WordPress files might be installed but inaccessible due to wrong
permissions or ownership.

- Check your file manager or FTP to verify if WordPress files are present and permissions are correct (typically folders 755 and files 644).

  • Domain Pointing or Hosting Configuration

- Your domain might not be pointing correctly to the hosting server where WordPress was installed.

- Verify the domain's DNS settings and ensure it points to the right IP/server.

  • Softaculous Installation Logs

- Sometimes the "successful" message is misleading.

- Check the Softaculous logs for errors or warnings during installation.
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