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Outsource Web Hosting Support | Semi-Dedicated Support Staff | Server Security

Started by etechsupport, June 21, 2022, 11:54:45 AM

etechsupport

eTechSupport offers Remote Infrastructure Managed Services such as Outsource Web Hosting Support, Remote Server Administration, Server Management & Monitoring, Migration, and Helpdesk & Live Chat Support to a global customer base.

The Semi-Dedicated Support Staff from eTechSupport is a cost-effective choice for such businesses, as it allows you to only pay for tickets that are resolved while still receiving 24/7 help.

Here is the list of Semi-Dedicated Support Staff plans:

SD Level 1                
  • 1 x Level-1 Tech       
  • White Label Support
  • 8 Hours/Day, 5 Days/Week Available
  • Up to 100/Months Tickets
  • Up to 5 Servers
  • Response in 30 Min
  • Resolution Time in 4-8 Hours
  • Supervision by 1 Quality Manager
  • Certified Technicians
  • Linux/Windows
  • 7-Day Free Trial Available
  • Live Chat Support/ Helpdesk
Price: $300.00 /mo - Contact Here

SD Level 2                
  • 1 x Level-2 Tech       
  • White Label Support
  • 8 Hours/Day, 5 Days/Week Available
  • Up to 100/Months Tickets
  • Up to 5 Servers
  • Response in 30 Min
  • Resolution Time in 4-12 Hours
  • Supervision by 1 Quality Manager
  • Certified Technicians
  • Linux/Windows
  • 7-Day Free Trial Available
  • Live Chat Support/ Helpdesk
Price: $450.00 /mo - Contact Here

SD Level 3                
  • 1 x Level-3 Tech       
  • White Label Support
  • 8 Hours/Day, 5 Days/Week Available
  • Up to 30/Months Tickets
  • Up to 5 Servers
  • Response in 30 Min
  • Resolution Time in 4-24 Hours
  • Supervision by 1 Quality Manager
  • Certified Technicians
  • Linux/Windows
  • 7-Day Free Trial Available
  • Live Chat Support/ Helpdesk
Price: $600.00 /mo - Contact Here

For more details please, visit Semi-Dedicated Support Staff: https://www.etechsupport.net/semi-dedicated-support/

If you have any questions or concerns, please contact one of our sales representatives through LiveChat/Skype or fill out this form. We're also willing to provide a 7-day free trial to allow you to evaluate our service, support, and experience. We'll be pleased to answer any questions and provide you with an all-inclusive custom estimate.
Technical Support -eTechSupport.net sales@etechsupp

Akshay_M

Here are some of the advantages of outsourcing web hosting support

Reduced Costs -

The benefit of outsourcing your hosting support lies with its cost-effectiveness. Most of the companies outsource their web hosting support to countries like India, Mexico, Bulgaria, and so on. Considering the exchange rate differences and/or cheap labor, you could save a huge grant. There are many firms who could provide you with hosting support plans at an economical budget rate, which would be reasonable than hiring an in-house system admin/server engineer

24/7/365 days Support -

When you outsource your support requirements to a third-party agency, it gives you more flexibility in managing your hosting business 24 hours a day, 7 days a week, 365 days a year. You will thereby, no longer be restricted to the staff's working hours, weekend support issues, and other huge budget limitations.

Accessibility to an Expert panel -

Hiring experts in the hosting industry is a lot more expensive than outsourcing it to a team of hosting experts, who have already recruited a team of industry's top-notch professionals with experience levels of up to 15+ years.