Hostname certificate not issued: The cPanel Store returned an error

[Chris]

Hi,

I recently faced an issue to renew free AutoSSL for server's hostname. I tried to renew it manually using the following command:

/usr/local/cpanel/bin/checkallsslcerts

But it returned the following error message:

The cPanel Store returned an error (X::TemporarilyUnavailable) in response to the request "POST ssl/certificate/whm-license/90-day": We were unable to process your request. Please try again later.

I tried several times without any success. Does anyone have solution for this? It is affecting many users who are using server's hostname in email client configurations with SSL option.

Thanks,
Chris

[Kailash]

This is known issue in cPanel and as of now there is not direct solution to fix this.

As per cPanel support, their team is currently working to identify the exact cause of this issue, but they have identified that running  checkallsslcerts script at another time will result in a successful certificate installation.

As a workaround, you can set the following cron at different time:

30 8 * * * /usr/local/cpanel/bin/checkallsslcerts > /dev/null

- Kailash