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Stripe - Non-INR transactions in India should have shipping/billing address outs

Started by Chris, May 07, 2024, 04:02:30 PM


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Chris

Hi,

We are developing an eCommerce website with Stripe payment gateway integration. When we attempt to make a payment, we get the following error:

Non-INR transactions in India should have shipping/billing address outside India

Attached is the error screen capture.

How can we resolve this because we cannot change the currency based on client's location.

Thanks,
Chris


Kailash

Hi,

It appears that you have integrated Stripe account which is setup using Indian Address and company but you are attempting to use other currency i.e. USE, EUR etc. This is not allowed.

If you have an Indian Stripe account, your currency should be INR. To accept in other currency, you must have Stripe account from outside India.

Hope this will help to resolve your issue.

Regards,
Kailash